Payment Policy
Last updated: October 28, 2026
This Payment Policy explains the payment methods accepted by Yard Pro, when you are charged, and how billing, refunds, and cancellations work when you shop at yardpro.shop.
1. Accepted Payment Methods
Yard Pro accepts major credit and debit cards, along with other payment methods displayed at checkout. The available payment options for your order will be shown at checkout before you complete your purchase. Payments are processed by our third-party payment providers.
2. When You Are Charged
Your payment is charged when you place your order. Your order is confirmed once your payment is successful, and you will receive an order confirmation email.
If a payment is declined or fails, your order will not be placed, and you will not be charged for the order. However, your bank or payment provider may temporarily display a pending authorization.
Order confirmation means that Yard Pro has received your order and payment. It does not mean your order has shipped. You will receive a separate shipping confirmation email once your order ships.
3. Payment Security
Payments are processed through our third-party payment providers using secure, encrypted connections. Yard Pro does not see or store your full payment card number. Your payment provider handles your payment information according to its own terms and privacy policy.
Please enter your payment details only on the secure checkout page at yardpro.shop.
4. Billing Information
Please provide your full name, billing address, email address, and phone number accurately when placing an order.
Incorrect or incomplete information may result in payment failures, verification requests, or order delays. For certain high-value orders, Yard Pro may contact you to verify your order before shipment.
5. Declined Payments
If your payment is declined, please check your payment details and available funds, contact your bank or card issuer, or try another payment method available at checkout.
Banks, card issuers, and payment providers make their own payment authorization decisions. Yard Pro does not control those decisions.
6. Currency
All prices on yardpro.shop are displayed in U.S. dollars (USD), unless otherwise stated.
Your bank or card issuer may apply currency conversion fees or foreign transaction fees. Any such fees are your responsibility and are determined by your financial institution.
7. Order Total and Shipping
Your order total, including product prices, applicable discounts, shipping charges, and applicable sales tax, will be displayed at checkout before you complete your purchase.
Standard shipping is free on all orders within the United States.
For more information about shipping methods, processing times, and delivery estimates, please review our Shipping Policy on yardpro.shop.
8. Billing Descriptor
Charges on your bank or card statement will generally appear under the business name Yard Pro. The exact billing descriptor may vary depending on your bank, card issuer, or payment provider.
If you do not recognize a charge associated with Yard Pro, please contact us at support@yardpro.shop so we can help investigate it.
9. Refunds
Approved refunds are issued to your original payment method in accordance with our Return & Refund Policy.
Refunds are processed within 10 business days after we receive and inspect your returned item, subject to the applicable return conditions. Once Yard Pro issues a refund, your bank or payment provider may require additional time for the funds to appear in your account.
For eligibility requirements and return instructions, please review our Return & Refund Policy at yardpro.shop.
10. Order Cancellations
To request an order cancellation, email support@yardpro.shop with your order number as soon as possible.
Yard Pro can cancel an order free of charge only if it has not yet shipped. If your cancellation request is accepted, you will receive a full refund to your original payment method.
Once an order has shipped, it can no longer be cancelled. You may instead follow the return process outlined in our Return & Refund Policy, subject to its terms and conditions.
11. Duplicate or Incorrect Charges
If you believe you have been charged more than once for the same order or charged an incorrect amount, please email support@yardpro.shop.
Include your order number, the charge amount, and relevant transaction details so our team can investigate the issue and arrange any necessary correction or refund.
For your security, do not send your full payment card number or security code by email.
12. Payment Disputes
If you have a concern about a payment, please contact Yard Pro's support team first so we can investigate and attempt to resolve the issue promptly.
Contacting us does not limit any rights you may have under applicable law or under your card issuer's or payment provider's terms.
13. Contact Information
If you have any questions about this Payment Policy or a payment made on yardpro.shop, please contact us using the details below.
Business Name: Yard Pro
Website: https://yardpro.shop
Business Address: 1112 E 3rd St, Austin, TX 78702, United States
Business Phone: +1 (512) 619-6070
Email: support@yardpro.shop
Business Days: Monday to Friday
Business Hours: 9:00 AM – 5:00 PM (Pacific Time)
Yard Pro reserves the right to update this Payment Policy when necessary. Any updates will be posted on this page with the revised date.